Deleting Betway Account South Africa

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Deleting Your Betway Account


Whether you’ve decided to step away from online gambling entirely or simply take a break, Betway provides the tools to help you. Deleting a Betway account is a straightforward process that allows users to either remove their account permanently or temporarily through self-exclusion. Let’s explore the two different methods of deleting your Betway account and guide you through the necessary steps. 

Whether you’re seeking a permanent departure from Betway or a temporary hiatus, we’ve got you covered. Read on to discover how you can regain control over your gambling activities by deleting your Betway account either permanently or through self-exclusion.

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How to delete your Betway account

Here is a step-by-step procedure to close your Betway account:

Log in to your Betway account: Visit the Betway website and enter your username and password to log in to your account.

Access the menu option: Once you are logged in, locate the menu option. It is usually located in the top corner of the page.

Betway - Deleting your account

Go to the Responsible Gaming section: Within the menu, find and click on the option that says “Responsible Gaming.” This section is designed to promote responsible gambling practices.

Navigate to the Player Account settings: In the Responsible Gaming section, look for the settings related to your player account. This is where you can make changes to your account status.

Find the Close Account option: Within the Player Account settings, you will find the option to close your account.

Review any instructions or warnings: Before proceeding with closing your account, take the time to read any instructions or warnings provided. This ensures that you understand the implications of closing your account.

Confirm your decision: Betway may ask for your confirmation to proceed with closing your account.

Submit the account closure request: Once you have reviewed and confirmed your decision, submit the request to close your Betway account. This action will initiate the process of closing your account.

Await confirmation: Betway will process your account closure request.

Verify the account closure: To ensure the account has been closed successfully, try logging in to your Betway account. If you are unable to access the account, it indicates that your closure request has been processed.

Its important to withdraw ALL remaining funds from your account before closing it, and consider any active bets or bonuses that may be affected by the closure. By following these steps, you can easily close your Betway account and take control of your online gambling activities.

Self exclusion 

You have the ability to control and limit access to your Betway account either temporarily or permanently through the Self-Exclusion settings. To utilize this feature, follow the steps outlined below:

  • Log in to your Betway account and choose the “Account” option from the menu.
  • Locate and click on the ‘Self Exclude’ tab.
  • If you wish to temporarily restrict access to your account, select the ‘Cool Off (in days)’ option.
  • Set the desired number of days for the restriction (minimum of 3).
  • Confirm your selection by clicking ‘Suspend Me’.
  • You will be automatically logged off from your account.
  • By following these steps, you can exercise control over the accessibility of your Betway account, whether you opt for a temporary restriction or a permanent self-exclusion.
Betway Cool off

To impose a more permanent restriction on your account access, select the ‘Self Exclude (in years)’ option located in the sidebar. Before confirming your decision, carefully review the disclaimer and ensure that you agree to the terms. Finally, click on ‘Exclude Me’ to proceed with the self-exclusion. 

By following these steps, you can implement a long-term restriction on your Betway account.

Betway provides several self-exclusion options for players, including:

Cooling-Off: This option closes your account for a minimum of 24 hours, giving you a brief break from gambling activities.

Temporary Suspension: By selecting this option, your account will be closed for a minimum of 1 month, allowing for a more extended period away from Betway.

Self-Exclusion: Opting for self-exclusion means your account will be closed for a minimum of 3 months, providing a substantial break to focus on responsible gambling practices.

Permanent Self-Exclusion: If you choose permanent self-exclusion, your account will be closed permanently, and you will not have the option to reopen it in the future.

Betway’s self-exclusion options cater to different durations of account closure, allowing players to choose the timeframe that best suits their needs and commitment to responsible gambling.

How to reopen your Betway account after the self-exclusion period 

To reopen your Betway account after the self-exclusion period, you need to follow these steps:

Wait for the self-exclusion period to expire: Your Betway account will not be automatically reopened once the self-exclusion period is over. You must patiently wait until the designated timeframe has passed.

Contact Betway Customer Support: Once the self-exclusion period has ended, you need to reach out to Betway’s Customer Support to request the reopening of your account.

By following these steps and reaching out to Betway’s Customer Support, you can initiate the process of reopening your account after the self-exclusion period has concluded.

Frequently Asked Questions 


How long does it take to delete my Betway account?

After sending the requested email or submitting the ticket, it will take approximately 72 working hours for your Betway account to be deleted permanently. 

Will deleting my Betway account in South Africa remove all my personal information from their system?

Yes, deleting your Betway account will remove your personal information from their system, ensuring your data privacy.

Can I reactivate my deleted Betway account in South Africa?

No, once you have deleted your Betway account, it cannot be reactivated. You would need to create a new account if you wish to use Betway again in the future.

Can I self-exclude from Betway without deleting my account in South Africa?

Yes, Betway typically offers a self-exclusion option that allows you to take a break from gambling without permanently deleting your account. You can explore this option through Betway’s responsible gambling features or by contacting their customer support.

Can I delete my Betway account on the mobile app in South Africa?

Yes, you can delete your Betway account through the mobile app in South Africa. The steps may vary slightly, but the option to delete your account is available within the app’s settings or account management section.

Will deleting my Betway account in South Africa stop any promotional emails or messages?

Yes, deleting your Betway account should stop any promotional emails or messages you may receive from them in the future. However, it’s always a good idea to double-check your email preferences or contact Betway’s customer support for further assistance.


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Vincent Titus

SEO content writer for Betting, Casino, Football news.
A driven and ambitious individual with years of work experience in Digital Marketing & Website Management.